| PLEASE FILL IN FIELDS MARKED WITH* AND PROVIDE YOUR RESPONSES TO THE FOLLOWING SURVEY. |
| LAST NAME* |
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| FIRST NAME* |
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| HOME ADDRESS* |
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| POSTAL CODE* |
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| TELEPHONE (HOME)* |
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| OFFICE ADDRESS* |
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| POSTAL CODE* |
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| TELEPHONE (OFFICE)* |
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| EMAIL ADDRESS* |
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| MAIL SENT TO |
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| CORRESPONDENCE |
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| PART I |
| 1. HOW DID YOU HEAR ABOUT CLUB SPORTIF MAA?
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| 2. WHY HAVE YOU DECIDED TO BECOME AN MAA MEMBER?
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| 3. HOW FREQUENTLY DO YOU VISIT THE CLUB ON A WEEKLY BASIS?
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| 5. WHICH OF THE FOLLOWING COURT SPORTS DO YOU PLAY?
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| 9. COULD YOU TELL US THE REASON? |
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| PART II |
| ON A SCALE OF 1 TO 5 WITH 1 BEING THE MOST SATISFACTORY, PLEASE RATE THE FOLLOWING CLUB SERVICES: (IF MEMBER DOES NOT USE THE SERVICE, PLEASE CLICK NA) |
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NA |
| 10. |
FRONT DESK COURTESY, HELPFULNESS, KNOWLEDGE AND PROMPTNESS IN RESPONDING TO THE TELEPHONE |
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| 11. |
FITNESS PROGRAM EVALUATION AND PRESCRIPTION TRAINERS AND EQUIPMENT |
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| 12. |
SWIMMING POOL FACILITIES |
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| 13. |
VARIETY, SCHEDULE/TIME AND INSTRUCTORS OF CLASSES OFFERED |
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| 14. |
SQUASH COURT FACILITIES, HOUSE LEAGUES/ LADDERS, AVAILABILITY, BOOKING PROCEDURES AND INSTRUCTORS/PROFESSIONALS |
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| 15. |
BISTRO AND BAR FOOD QUALITY, SERVICE AND HOURS OF OPERATION |
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| 16. |
SPA SERVICES: VARIETY OF TREATMENT |
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| 17. |
SPA SERVICES: AVAILABILITY OF ESTHETICIANS/APPOINTMENTS |
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| 18. |
SPA SERVICES: QUALITY OF MASSAGE THERAPIES |
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| 19. |
SPA SERVICES: LOCATION |
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| 20. |
HEALTH CLINIC: AVAILABILITY OF THERAPISTS AND DOCTORS |
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| 21. |
HEALTH CLINIC: COURTESY OF CLINIC STAFF |
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| 22. |
HEALTH CLINIC: LOCATION |
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| PART III |
| ON A SCALE OF 1 TO 5 WITH 1 BEING THE LEAST TO 5 BEING THE MOST SATISFACTORY, PLEASE INDICATE YOUR INTEREST IN THE FOLLOWING SPORTS, ACTIVITIES, AND/OR SERVICES IF OFFERED AT THE CLUB. |
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NA |
| 23. |
SCUBA DIVING |
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| 24. |
INDOOR SOCCER |
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| 25. |
KARATE/JUDO/SELF-DEFENCE |
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| 26. |
FLOOR HOCKEY |
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| 27. |
GYMNASTICS |
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| 28. |
ONSITE BABYSITTING |
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